Duty and Service

Great post here from Sebastian Marshall about the costs and benefits of Japan’s duty-based society:

In Japan, duty is taken reallyseriously. If someone has a duty to you, they’ll work their ass off – especially if they’ve fallen short of that duty. If your air conditioning isn’t working in your hotel room, you might get a manager and an engineer coming to check it out and fix it. Seriously.

The flipside that people don’t talk about is when there isn’t a duty to you. In situations where you’re trying to get an exception to the rules that seems like it’d be common sense, you’re kind of hosed. Because in that case, you’re now asking for good/utility/whatever, but remember – everyone has a duty to the rules, and this is a duty-based society.

I think this is one of the things that defined and once made America so great.  The first colonists had a chip on their shoulder.  They literally risked their lives to flee oppressive regimes or simply better themselves.  This imparted our early culture with the “rules are meant to be broken” attitude, which was wonderful for actually getting things done.  For some periods, this attitude actually coincided with a more duty-based system, or at least that ideal (think Honest Abe).

Obviously, it would be great if Japan could combine the best features of its duty-based culture with the best features of America’s “get it done” attitude.  Unfortunately, a lot of America seems to be doing just the opposite: combining the worst aspects of the duty-based culture with the worst aspects of our own heritage.

Bureaucracy, and particularly bad management, is a major driver of this.  Somebody at the top makes the rules.  The guy behind the counter at the airport can’t bend those rules, even a little bit.  Even though the rules are stupid and don’t make sense in this setting.  And worse, even though you’re a paying customer, it’s guy-behind-the-counter’s lunch break.  Sorry, not his problem.

The frustrating thing is we have great examples of good management, where the guy at the top doesn’t hamstring his people and encourage them to shun responsibility, but hires people with brains, who he can trust.  Zappos is one example.  If you ever get a chance to call them, they’re real, friendly people, who not only can find a way to help you, but want to.

They’re uber-Japanese.  That’s something we should all aim for.

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Litmus Test

Does it make you happy?  Does it make you money?  If not, don’t bother.

– Adam Carolla

This is a great litmus test for things you’re thinking about doing and it’s especially handy when you’re angry.  It’s short, easy to remember, and will guide you well most of the time.

Forcing yourself out of bed at 5 in the morning on a Sunday may make you miserable at the time, but if it’s going to make you money, maybe that tiny bit of misery is worth it.  Sometimes, telling someone to fuck off will make you happy, so go ahead.  But, most of the time, if you use this as a check on your first impulse, you’ll slow down enough to realize that the nasty email you’re going to send or the angry phone call you’re going to make isn’t going to make you happy and it certainly won’t make you money.  So just let it go.

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Recipe for a Breakthrough

From the always succinct Seth Godin:

The two best ways to break through a rut and to make an impact:

  1. Find things that others have accepted as the status quo and make them significantly, noticeably and remarkably better.
  2. Find things that you’re attached to that are slowing you down, realize that they are broken beyond repair and eliminate them. Toss them away and refuse to use them any longer.

When a not-so-good software tool or a habit or an agency or a policy has too much inertia to be fixed, when it’s unbetterable, you’re better off without it. Eliminating it will create a void, fertile territory for something much better to arrive.

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Television Wisdom

Television gets a bad rap, which is ironic because there’s never been better things on television than there is today.  A lot of people take pride in not watching TV.  I’ve heard many people say “I don’t own a television”, which is code for “I’m a pretentious douchebag” by the way, as a sort of merit badge of their intellectual superiority or something.  Not owning a television implies you fill your time with more meaningful pursuits like reading Plato or discussing Nietzsche over herbal tea.

But, is the lowly television, even if we examine the most escapist drivel, really so bad?  Let’s listen to Chuck Klosterman break down some modern escapist fare and compare it to, say, Plato.

When I say people like TV shows that are “predictable and escapist,” I don’t think that’s necessarily a manifestation of weakness or loneliness. I think it has more to do with the unpredictable and inescapable nature of everyday existence. I think people are constantly trying to understand their own life and constantly trying to find meaning within that reality; this is an extremely difficult process, mostly because we’re all shackled by a fixed perspective. We can only experience life through our own eyes and our own memory. But TV is not like this. When we watch TV, we are watching (a depiction of) life from a detached, outside perspective, and we’re able to understand multiple experiences simultaneously: We can see Turtle’s life as Turtle sees it, but we can also see how people view Turtle and how accurate Turtle’s personal worldview is, and everything else that’s happening in Turtle’s world that Turtle is oblivious to. We are also watching something that was written with a definite beginning, an action-heavy middle, and a definite end (so a clear metaphorical meaning can always be deduced). It’s almost like watching escapist TV is a way to unconsciously simulate our own hopeless attempts at understanding ourselves, except with all the answers outlined at the back of the textbook. The static predictability of Entourage suggests that it’s somehow possible to understand actual life, and this feels good to people.

I think he’s spot on.  Aristotle and Plato wrote about their own lives, their own thoughts, and people read them for the same reason Klosterman argues people watch escapist nonsense: we get to understand another experience, to see something through someone else’s eyes.  We get to instantly evaluate Plato’s thoughts and actions, compare them to the worldview we know, judge them, think about them, and maybe apply them.

So, in a way, even escapist TV can be thought-provoking philosophy…

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Buying Access: Why The Ivy League Makes Financial Sense

It’s hard to argue that college is a good financial investment if you walk away with any type of liberal arts degree.  Unless you’re getting a science or engineering degree or know you want to be a doctor, lawyer, or some professional that requires a graduate degree, spending four years of your life and $100,000+ simply doesn’t make a lot of sense.  Hardly any liberal arts degrees leave a graduate with any marketable skills.  Plus, if you’re even half-way competent, there are plenty of career choices that you can make a fortune in without a day of college.  You’re probably much better off taking that small fortune and buying a franchise, or going straight into the workforce.

But, is a liberal arts degree from an Ivy League school worth it?  If you take advantage of the opportunities you’re presented with, probably, at least at Harvard and Yale, for the access alone.  Some great insights from a Harvard grad:

Of course there were many great people there, and I made lots of great friends, but it was a weird, weird fucking place to be. If you were interested in biology, you could go to Stephen Jay Gould’s office hours and talk to him. When I took a survey psychology course, the lecture on behaviorism was given by B. F. Skinner. I was on the staff of the Harvard Lampoon, where we’d do things like invite John Cleese to accept an award, and he’d come have dinner with the forty of us. George Plimpton would sometimes drop by unannounced. So really the most notable thing was the social access.

Then, in terms of work possibilities, too: if you were someone on the Lampoon, and if you liked making jokes, then a very real job possibility you faced after graduation was to go write for The Simpsons or Letterman, at a time when these were the best shows on TV. Many people got book contracts while they were still in college, partly because if you go to Harvard, the eyes of the country are on you in a certain way. So if you want to write a book about taking Prozac and being slutty, that’s not as marketable as a book about taking Prozac and being slutty at Harvard.

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If You’re Gonna Cheat, Cheat

Some particularly limiting diets build in a “cheat day”.  One day a week of utter gluttony where you can shove any and every substance you want into your face.  What kind of diet would do that?  Well, if you’re on a diet that, say, severely restricts carbohydrates, the cheat day serves three purposes: (1) psychologically, it gives you something to look forward to and a reason to stay on track each week; (2) physiologically, it helps you lose your taste for whatever you stuff-yourself-sick with; (3) physiologically, it it may actually help keep your metabolic rate higher than going without binge days.

Lets apply this concept to productivity.  There are some days when you’re simply not up to working.  You’re tired, you’re bored, your head is someplace else, whatever.  You could spend all day at your desk, aimlessly browsing the web, flicking back and forth between work, email, reddit/hacker news/other online snacks, chatting, wandering around the office and generally looking for excuses not to get shit done.  At the end of the day you’ve done, what, maybe an hour or two of work?  Huge waste.

Instead, if you’re going to cheat, just go ahead and cheat.  Why waste the day and deprive yourself of whatever enjoyment could have been had during those hours?

Better solution: if it feels like it’s going to be a wasted day, pick one real task to work on for one hour.  Make it something that will matter, something important that you can actually sink a solid hour into.  Shut everything else down and concentrate on that for one hour, with the expectation that after that, you’re done.  See you tomorrow.  Then, take your cheat day and enjoy it, rather than waste it fighting to do work in 3-minute increments.

Bonus: Many times, after that one hour of work, you’ll find that it wasn’t meant to be a wasted day after all, and you don’t need the cheat day.  But if you do, you’ll know you still got a good hour in on something that mattered.

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Life is a Concert, Not a Race

Brilliant:

:

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After You’ve “Made It”

A lot of people in their teens and 20s, and a fair amount of people in their 30s, 40s, and 50s, have this idea that once they make it, once they’re successful, they’ll finally be able to tell people to fuck off.  Whether it’s their boss, or their significant other, or the guy at work who’s always a pain to deal with, they have this hope that once they’re set, they’ll be unshackled, unburdened, and set free from the everyday indignities we working stiffs have to deal with.

“You got a problem Tom?  Well, fuck you.  I don’t need this.  See ya later.”

That freedom seems so appealing.  It’s why Entourage wouldn’t have lasted one season without Ari Gold.

The problem is, even after you’ve “made it”, you’re not done.  You’ve still got a life to live.  If you look around at all the most successful people in the world, every single one of them wants the admiration of others, or at least the acknowledgment of a job well done, whether its from the world at large or just their own kids.  Sowing a lot of “fuck yous” certainly isn’t going to produce a bounty of congratulation (nor good kids).  I was reminded of this lesson while watching this incredible clip of some of the most famous blues musicians in the world all playing together on one stage:

I love John Mayer’s face at the 4:00 mark.  He looks over at Clapton and Buddy Guy with that “Did I do good?” face.  John Mayer’s a damn fine guitarist, has sold millions of records, continues to sell out tours, and has no shortage of models and actresses willing to spend quality time with him.  He’s made it.  But he still wants the approval of his elders.  It’s not some weird case of insecurity either: Clapton and Guy, the elders, want to be respected by each other and their peers; they want to be respected by the crowd; everybody up there wants to still be seen as relevant.

The point is, the “I can’t wait to be able to tell these people to fuck off” attitude is the wrong one to have, because once you do make it, you won’t want to tell people to fuck off.  Worse still, that attitude starts to pervade the rest of your personality, almost ensuring that you’ll never make it at all.

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The Best Investment Advice You’ll Never Get

We had a guest lecturer come speak to our Corporate Finance class one day.  Frank Partnoy, my professor, introduced him as a hedge fund guy who knew his shit.  So well, Partnoy added, that he once simply donated the 9 figure profit he made from one trade.  The class was particularly attentive that morning.

After his talk I went up to speak with him.  This was in 2010, when nobody really had any clue where the market was headed next, so naturally, I asked him what I should do with my money.  He asked me how much I had to invest, and he listened very intently to the answer.  He then looked at me and said,

“The best possible thing you can invest in today… is yourself.  How many hours a day can you feasibly spend researching investments while you’re in school?  5? 6?  The number one criteria that will have the biggest affect on your net wealth over the next few years is your class rank.  Invest those 5 or 6 hours a day into your studies and graduate at the top of your class.  That’s what will make you the most money.”

Some sobering advice from someone who knows what he’s talking about.  It’s easy to spend lots of time trying to pick up an extra 1 or 2 percent around the edges.  These little wins are fun to find, usually easy to implement, and they add up fast.  But, that doesn’t mean it’s the best place to spend your time.

If you’re a race car driver, it might be fun to shave a quarter pound off the weight of each wheel, or change the angle of your wing to reduce drag 1/100th of a percent.  But, if you, the driver, weigh 350 pounds, getting your fat ass on a diet is going to have a much bigger impact on how fast that car goes.  Small wins are great, but they shouldn’t distract you from going after the big wins.

Robert K Jafek did send me off with some parting investment advice though: invest in index funds.  Huh?  The hedge fund guy who was still involved with other investment firms was telling me to buy index funds?

Well, it turns out he’s not alone:

From her perch at Barclays, CEO [Patricia] Dunn gave a speech at a 2000 annual industry meeting in Chicago. As reported in Business Week at the time, she started out with some tongue-in-cheek comments about fund managers’ “rare gifts and genius,” and then shocked the crowd by going on to denounce the industry’s high fees. According to the article, she even included this zinger: “[Investment managers sell] for the price of a Picasso [what] routinely turns out to be paint-by-numbers sofa art.”

Other luminaries agree:

No one running a university endowment, independent foundation, or pension fund could match his numbers during his tenure: over the last 21 years, chief investment officer David Swensen has averaged a 16 percent annual return on Yale University’s investment portfolio, which he built with everything from venture capital funds to timber. He’s been called one of the most talented investors in the world. But lately he’s becoming perhaps even more famous for his advice to individual investors, which he first offered in his 2005 book Unconventional Success. “Invest in nonprofit index funds,” he says unequivocally. “Your odds of beating the market in an actively managed fund are less than 1 in 100.”

And still more:

The most forthright comments came from Baie Netzer, a research analyst in the Orinda office of Litman/Gregory Companies, a San Francisco–based investment management firm specializing in mutual funds. Netzer told me outright, “Eighty percent of active managers underperform the market. But we do believe that some managers add value, and those are the ones we look for.”

Quotes taken from this article.

Conclusion

Small wins are important.  Keep trying to pick them up, every day.  But, don’t lose sight of the Big Win.  Unless your business is picking stocks, or taking over companies, stick your money in an index fund and take the average returns.  Focus your time on the skills you can acquire and hone in your chosen field.  That’s what will produce the biggest gains.  Stop looking for silver bullets.

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Expense Account Instead of Allowance

A really touching story about a guy going to the hardware store with his young son, and realizing just how capable kids can be, followed by a fantastic comment by a Hacker News contributor:

Article: http://gamesbyemail.com/WoodTape/Default.htm

Comment about article:

One of the nicest ideas I got from Adam Savage is the idea of a hardware store expense account. His father, instead of giving him an allowance, would give him a certain amount of money he could spend every week at the hardware store.

An artist who is a hero of mine, Toshi Iwai in his talks describes how his parents stopped buying toys for him when he turned 10. He was encouraged to design and build his own toys. When he talks about his art, he always starts by showing these great sketches and flipbooks he made as a ten year old.

Anyway, I find this approach (expense account for building supplies, encouraging children to build their own toys) really quite inspiring and plan on trying to raise my children the same way when they are that age.

This seems like brilliant advice to me.  I’m not terribly keen on giving kids an allowance, as it seems like a much better lesson to show them how to go out and earn money, but this seems like a solid alternative than flat out giving them cash.  The bit about encouraging kids to design and build their own toys/games/programs/whatever also seems smart.  I could see it being hard to get some kids to actually do this, but bribery, or lack of alternatives, should help, right?

What say you, readers?  Any ideas or techniques that worked particularly well on you, or that you’ve done with your kids?

 

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Get 38x Better in One Year

Can you imagine being 38 times more productive?  More outgoing?  More competent?  More anything?

All it takes is getting 1% better each day, for a year.

Just 1%.

Top of the to-do list should read:

“How can I improve 1% today?”

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Motivation

I’ve been studying for the bar for nearly two straight months now.  It’s now less than two weeks away, I still have lots to learn, but motivation is low. Even things like time tracking are less effective these days.  What to do?

Get inspired by someone else, particularly someone who lived in a duty-based culture.  Just about any historical figure from East Asia would be a good choice, but right now Marcus Aurelius is my go-to.  The 16th Emperor of Rome, the most powerful man on earth, constantly worked on becoming a better person.  Though he could literally have or do anything he wanted at any time, he worked consciously to avoid excess and work hard.

At dawn, when you have trouble getting out of bed, tell yourself: “I have to go to work – as a human being.  What do I have to complain of, if I’m going to do what I was born for – the things I was brought into the world to do?  Or is this what I was created for?  To huddle under the blankets and stay warm?

-But it’s nicer in here…

So you were born to feel “nice”?  Instead of doing things and experiencing them?  Don’t you see the plants, the birds, the ants and spiders and bees going about their individual tasks, putting the world in order, as best they can?  And you’re not willing to do your job as a human being?  Why aren’t you running to do what your nature demands?

– Meditations, Book 5, translated by Gregory Hays

There are tons of insights and little motivational quotes in Aurelius’ writings like this one.  I’ve found it definitely helps to read about how some truly great people thought and motivated themselves when you need a kick in the ass.

The only caveat: don’t pick a book that you can get sucked into and lose track of time.  That’s obviously the opposite of what you want.  Meditations, or Letters from a Stoic, are perfect because each entry is short enough that if you read the whole thing, you’ve only spent a few minutes, and the return should be well worth it.

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How To Be Creative

Sebastian Marshall was kind enough to let me guest post about how to be creative over on his blog.  It’s a technique I’ve used successfully for many years, and I imagine many other luminaries and creatives have used this, or something similar, over the last several thousand years.  Check it out here:

http://www.sebastianmarshall.com/how-you-can-be-creative-a-lesson-from-pablo-picasso

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Kill Yourself, For Two Weeks

Killing yourself can be a useful thing to think about.  But, instead of using it is a mid-to-long term form of regulation, what if you shortened it and made it immediately actionable?

What if you had two weeks to live?

What mark would you want to leave on the world?  What ideas would you want to spread?  What stories would you want to tell?

Think of everything you could accomplish if you dedicated two weeks solely to building your legacy.  You don’t have to worry about food, or bills, or any of the myriad things life throws at you every day.  You just create.

The best part: there’s nothing stopping you from doing this.  Instead of lounging by the pool or at the beach on your next vacation, why not bunker down and do this instead?

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Best TED Talk Ever

So many takeaways:

Passion

Hans Rosling is incredibly passionate about statistics.  He’s passionate about the underlying work he’s doing and the analysis and insights his data is generating, but he’s also passionate about just accessing and sharing data in general.  He’s passionate about literally pulling unused data out of databases and putting into cool looking graphs.  If he can be passionate about that, you can be passionate about anything.

Attitude

Good news!  He doesn’t say it’s impossible, he only says ‘We can’t do it’!

Hans Rosling

What a fantastic attitude to attack life with.

Presentation

This man just made a 15 minute presentation about graphs and data absolutely riveting.  Yeah, his enthusiasm was part of it, but the animated graphics are captivating.  There’s no reason for shitty Powerpoint presentations anymore.

 

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