We deal with a lot of higher level stuff here, like strategy and philosophy, but I want to bring it down for a post to offer some very practical, easy to implement, and essential life tips. Today, I want to talk about something I have felt a little uncomfortable with, and have made an effort to do more of.  Today, I want to talk about eye contact.
Heady stuff, I know. Â But still, important.
Eye contact is a cultural thing, where it’s important to know the rules where you’re at.  In the United States, and most other western cultures, making the right amount of eye contact is important: it can convey everything from confidence to competence, to trustworthiness, to respect.  Lack of proper eye contact often conveys just the opposite: nervousness, incompetence, untrustworthiness and/or a lack of respect.
But, in a lot of Latin American cultures, eye contact can be disrespectful: it’s seen as a challenge. Â If you want to show someone respect, that you’re being obedient, you look at the floor. Â It’s always important to know where you are.
Seeing as how most of us live in western cultures, that’s what we’re talking about.
Tip 1: The right amount of eye contact is not 100% eye contact
Do not stare unblinkingly into someone’s eyes for eternity. Â It’s creepy. Â People will think there’s something wrong with you, at best, or that you’re a serial killer, at worst. Â I don’t know whether the people who do this learned it at car salesman school, or if they think whoever looks away first gets dominated, or what, but please, stop it. Â Whatever you think your crazy stare is accomplishing, I can promise you it’s not. Â The right amount of eye contact is somewhere around 10 seconds, then look away for a second or two, then repeat. Â This will obviously depend on the situation, and the length of the conversation, but that’s the general idea. Â Vacant, thousand-yard stare is bad. Â Intense, laser-focus stare is bad. Find the sweet spot.
Tip 2:Â Take a hike
Prolonged periods of maintained eye contact can be uncomfortable. Â They are for me, anyway. If the conversation is going to take a while, and if there’s no need to take notes or be in an office, take a walk instead of sitting face to face. Â No need to stare at somebody for 90 minutes, plus you might even get some exercise. Â I’ve found this works especially well for problem solving and talking through difficult tasks or issues: it eliminates almost all self-consciousness since the only spare parts of your brain are focused on walking.
Tip 3: 90 Degree Angles
If you need to sit down at a table, either to take notes or because you’re putting something together or because that’s how the meeting has to be, instead of sitting across the table from someone, sit either on the same side of the table (i.e. next to him) or at a 90 degree angle from him (i.e. at the head of the table if he sits on one side). Â Not only does this eliminate most of the need to either stare into someone’s face for 3 hours, it’s actually an extremely effective negotiating technique.
And that’s it. Â Awkwardness avoided.