Tag Archives: Service

The Problem With “No Problem”

Posted on January 5, 2012 by AJ Kessler

“No problem” is almost universal in service industries today. “Can I get a refill?” “No problem.” “Could you transfer this money from my checking account to my savings account?” “No problem.” “Thanks.”  “No problem.” It may seem innocuous, but it … Continue reading →

Posted in Advice, Business, Food For Thought, Persuasion, Relationships, Self-Improvement, Tips | Tagged , , , , , , | 1 Comment

Pay People To Insult You

Posted on July 8, 2011 by AJ Kessler

Here in California, nobody sends anything back at restaurants.  Even when the food is terrible or prepared totally incorrectly, most people refuse to send it back.  This isn’t a regional phenomenon either.  Even in New York, the bastion of speak-your-mind-straight-shooters, … Continue reading →

Posted in Advice, Business, Diet, Food For Thought, Money, Rationality, Relationships | Tagged , , , , , , , , | 1 Comment