Tag Archives: Customer Service

What Is The Web?

Posted on February 26, 2012 by AJ Kessler

Many of us spend the majority of our lives online now.  It’s therefore pretty important to understand just what the web is.  One possible definition: The web is not, despite the desires of so many, a publishing medium. The web … Continue reading →

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Stalin Was Right

Posted on August 19, 2011 by AJ Kessler

One death is a tragedy.  One Million is a statistic. This fundamental deficiency in our humanity, as it has been called, is a weird phenomena.  Why can we be so emotionally moved by an individual’s story, and yet so unmoved … Continue reading →

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Children: Master Behavioral Economists

Posted on June 15, 2011 by AJ Kessler

People like Dan Ariely and BJ Fogg have made careers studying and explaining behavior and how to influence it.  People who master these skills have massive success.  Dealmakers like Scott Boras and Richard Lovett have made hundreds of millions of … Continue reading →

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